Exchange Policy

Dear valued customers,

In order to serve you better, we have updated our Exchange Policy

If you wish to exchange your recent purchase, all you have to do is present the item(s) you want to exchange, at:
  • Any HST Store (for apparel, footwear and fashion accessories)
  • GS Downtown, GS Dbayeh, or GS Hamra (for exchangeable home décor purchases)

We will gladly perform the exchange, provided the below guidelines are fulfilled :

  • Receipt or exchange voucher should be presented upon exchange
  • Exchange is valid for up to 14 days from purchase date applicable throughout the year
  • Items should be in their original state with the tags attached, not used, washed, damaged nor altered
  • Adults swimwear and underwear cannot be exchanged
  • Exchange is based on the "purchase price" of the merchandise
  • No price difference will result from exchanging the same season apparel or footwear item in different size and/or color.
  • No price difference will result from exchanging home décor items with the same reference"
  • Items purchased from GS Storey can only be exchanged with other home décor items from GS Storey and cannot be exchanged with apparel, footwear and/or fashion accessories
  • Home delivered merchandise (such as dining table or couch) cannot be exchanged
  • Returned items cannot be exchanged with gift cards
  • Our exchange policy does not include refunds

The above conditions are subject to change without prior notice

Complete details are available in store or at the company website:

Thank you for Shopping at HST Stores