Location: Lebanon
Department: Operations Department
Report to: Operations Manager

Job Summary:

Manages and oversees the daily operations of the store.

Oversees receiving, display and sales activities of merchandise, and arranges stock placement.

Ensure excellent customer service, maintain positive relationships with customers and handle customers' complaints and problems.

Aims to improve the store's commercial performance in terms of sales target achievement and to ensure company standards in customer service.

Supervise the store team, which includes work schedules and managing leaves, problem resolution and training of new sales officers.

Education: High School Diploma. University degree is a plus

Experience: 2-5 years of experience related to the job summary

Competencies:

Fashion enthusiast

Highly flexible individual

High level of integrity

Decision Maker

Attention to details

Customer service oriented and ability to network with clients

Excellent team leader and motivator.

Location: Stores (GS, BOSSINI, TIMBERLAND, GEOX, SPRINGFIELD)
Report to: Store Manager

Job Summary:

Ensures that each customer receives outstanding service,

Helps customers in locating merchandise,

Implements sales, promotions and special offers,

Handles customers complaints and problems,

Applies upselling strategies and maintains solid product knowledge.

Note customers' reactions to new products and relay this information back to Store Manager

Maintain solid product knowledge

Participate in year-end inventory and cycle counts

Education: BS degree or continuing

Experience: No previous experience is required (1-2 years is a plus)

Competencies: Fashion Enthusiast, Excellent written and verbal communication skills, Ability to work long hours when necessary, Customer oriented, Proactive, Committed, Influential, Team oriented